Important update

Important update


Damian Webb, Phillip Sykes and Mark Wilson, all of RSM UK Restructuring Advisory LLP were appointed Joint Administrators of:

  • Lendy Limited (“Lendy”)
  • Saving Stream Security Holdings Limited (“Saving Stream”)
  • Lendy Provision Reserve Limited (“Reserve”) (Collectively known as the “Companies”)

on 24 May 2019, by order of the Court following an application by the Director. The Joint Administrators are working closely with the Financial Conduct Authority, who consented to their appointment over the Companies.

Reserve moved from Administration to Creditors’ Voluntary Liquidation on 7 May 2020 and the Liquidation closed on 20 December 2022.

Conflict Administrators

Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP have been appointed as Conflict Administrators in relation to Saving Stream on 26 July 2019.

As a result of Trevor O’Sullivan leaving Grant Thornton UK LLP, by Court Order dated 27 June 2022 he was removed as Joint Conflict Administrator. A Notice to this effect was advertised in the London Gazette, and in accordance with the terms of the Order, he was released from office with effect from the date of the order.

Investor Correspondence

This website is being used to provide investors and creditors with information and is being updated when information becomes available on the Administrations of Lendy and Saving Stream.

The Joint Administrators have a dedicated email address ([email protected])  for investors and creditors to contact the Administration team.

However, the Joint Administrators’ six monthly progress reports provide more detail regarding the Administration and are available to download on this website.

The Lendy Customer Support Team

Please note, the [email protected] email address should be used for Know Your Customer / Anti-Money Laundering-related queries only. For all other queries please contact the team at [email protected].

Money Laundering Checks

The Lendy team will continue liaising with individuals who currently have not fulfilled the money laundering checks. Please assist the team as this will accelerate the process.

Regrettably, these final checks are a manual exercise, hence it will take some time to complete these processes.

To confirm, the email address that investors will receive an email from requesting further documentation from the Verification team is [email protected].

Change in bank account details

If your bank account details have changed from the ones registered on your Lendy account, please inform us using the [email protected] email address.

Please ensure you provide evidence (such as a copy of a recent bank statement) to allow us to update your account details accordingly.


The withdrawal facility is available to investors who have cleared the anti-money laundering checks.

The remaining team consists of skeleton staff and therefore investors should expect an extended lead time for withdrawal requests to be processed and payments made.

The affairs, business and assets of the Lendy and Saving Stream are being managed by the Joint Administrators Damian Webb, Phillip Sykes and Mark Wilson who act as agents and without personal liability.

Damian Webb, Phillip Sykes and Mark Wilson are licensed as Insolvency Practitioners in the United Kingdom by the Institute of Chartered Accountants in England and Wales

Chris Laverty and Helen Dale are licensed as Insolvency Practitioners in the United Kingdom by the Institute of Chartered Accountants in England and Wales

Investor Updates